Guest intelligence for modern restaurants
Know what your guests think.Before everyone else does.
Understand every customer experience with AI-powered feedback, actionable insights, and automated reports designed for modern restaurants.
Set up in one evening · Data stored in the EU · Cancel anytime
Maison Lumen
Amsterdam · Centrum
Satisfaction
4.6
+0.2 this week
Today
38
responses
AI insight
Guests love the new terrace
This week
284 responses
Table 12
Best sea bass in Amsterdam.
Table 4
Lovely terrace at sunset.
Table 9
Tom's wine pairing was perfect.
New tap
Table 12 · just now
Trusted by ambitious restaurants
How it works
From table to insight in seconds.
No tablets to charge, no forms to print, no reviews to chase. The entire loop runs itself.
STEP 1
Guest taps the stand
A discreet NFC + QR stand sits on every table. One tap — no app, no login, no friction.
STEP 2
Leaves quick feedback
A 20-second flow: a rating, a few words. Designed so guests actually finish it.
STEP 3
AI reads every word
Feedback is categorized, sentiment-scored, and prioritized the moment it arrives.
STEP 4
You act on insights
A live dashboard plus weekly and monthly reports tell you exactly what to improve.
Features
Everything you need to listen well.
One system that collects, understands, and reports on every guest experience — so your team can focus on the room.
NFC + QR feedback
Elegant table stands guests actually use. Tap or scan — feedback in under 20 seconds.
AI categorization
Every comment is sorted into themes like food, service, and waiting time — automatically.
Live feedback dashboard
Watch guest sentiment as service happens, not weeks later in a review.
Weekly reports
Every Monday morning: what went well, what didn't, and what to do about it.
Monthly reports
The long view — trends, comparisons across locations, and progress on past issues.
Email notifications
High-priority feedback reaches the manager's inbox while the guest is still seated.
Google review integration
Invite your happiest guests to share their experience publicly — one gentle nudge.
Analytics
Satisfaction trends, category breakdowns, and service heatmaps across every location.
The dashboard
Your dining room, in numbers.
Everything that happens during service — satisfaction, categories, live feedback, AI summaries — on one calm screen.
Average satisfaction
4.6
+0.2 vs last week
Feedback today
38
+12% vs last Friday
Response rate
31%
Industry avg. 4%
Open issues
3
2 resolved this week
Satisfaction trend
Last 30 daysCategories
Locations
Notifications
New high-priority feedback
26m ago
Weekly report ready
3h ago
AI summary
This weekGuests loved
- Friendly staff
- Fresh food
- Atmosphere
Guests disliked
- Waiting time
- Parking
- Music volume
Recommendation · Add another waiter during peak hours (Fri–Sat, 19:00–21:00). Guests who mention waiting time rate their visit 1.8 stars lower on average.
Recent feedback
The sea bass was outstanding — best meal we've had in months. Our waiter Tom made great wine suggestions.
Lovely evening overall. Music was slightly too loud near the bar.
Waited 35 minutes for mains on a quiet Tuesday. Food was good once it arrived.
Pricing
One plan. Everything included.
No tiers, no add-ons, no surprises. Every restaurant gets the full product from day one.
Gastavo One
Everything includedExcl. VAT · Cancel anytime · Extra stands available on request
Stripe-secured billing · Set up in one evening
What's included
- Unlimited feedback
- Unlimited AI reports
- Unlimited staff accounts
- NFC starter set for your tables
- Weekly & monthly reports
- Instant email alerts
- Full analytics
- Google review integration
Every table gets a small stand with an NFC chip and QR code. Guests tap their phone (or scan) and land on a 20-second feedback flow — no app to download, no account to create. Around 31% of guests respond, compared to under 4% who write online reviews.